This 16 hour self-paced online course is designed for Fire Service personnel wanting to gain basic knowledge of essential words and phrases to assist in communicating with Spanish-speaking people. Course content will include common real life situations, including emergencies, which Fire Service personnel would routinely encounter during interaction with Spanish-speaking people.
Online course registration and payments are limited to one per person.
- Language and Culture Overview
- Spanish Pronunciation
- Greetings and Personal Exchanges
- Communication Strategies
- Obtaining Key Information
- Everyday Terms
- Obtaining Further Details
- Pain Assessment
- Body Parts and Organs
- Firefighting terms
- Practice Conversations
- 911 Call center (Optional Module)
- Additional Practice