Payment must be received in full before the course is accessed, for instructor-led courses payment must be received before the start date of the course.

Online Self-paced Courses Refund Policy

Please be advised that once you have registered and paid for the online course, you have 30 days to login to the online course. After 30 days, if you have not logged into the online course, you will be withdrawn from the course and issued a 100% refund.

We are unable to offer refunds once you have logged into the course.

Course Cancelation (Self-Paced)

Self-paced courses are not subject to course cancelation.  Instructor-led courses may be canceled due to low enrollment or other circumstances.

Workforce Development (WFD) Refund Policy (Instructor Led Courses):

If HACC cancels a course, training, seminar, conference or trip/tour, all paid participants will receive a 100% refund of all tuition and fees.  Any student who wishes to drop a course may do so by visiting or calling any of the campus Welcome Centers or contact   

These requests must be made no less than (3) business days prior to the first class meeting date to be eligible for a full refund of tuition and fees, except for any tuition or fees noted as nonrefundable.  Unless otherwise specifically stated or approved, no refund will be issued after a class start date.  WFD does not issue partial refunds in the event a student starts a class late or does not complete the class.

Certificate of Completion

Participants will receive a Certificate of Completion once the requirements of the course are met.